Festival Assistant Communications

The Festival Assistant Communications will be responsible for assisting with the execution of the social media and content strategy for the 2018 Festival, to develop awareness, encourage revenue conversions and generate traffic to our website and other platforms. The Assistant will assist with additional marketing and communications tasks as required. This position will take guidance from and work directly with the Community & Content Assistant, and report to the Head of Marketing.

ROLE STATEMENT
Position Title: Festival Assistant Communications
Reporting to: Head of Marketing
Type of Employment: Full-time, four-month contract

DUTIES: 

  • Assist with the coordination, production and deployment of the digital marketing campaigns across multiple platforms; 
  • Create engaging on-brand content and coordinate graphic assets, to support the Festival’s social media communities, its email communications, podcasts and blog;
  • Assist with maintaining a robust content calendar;
  • Conduct research to help identify new online audiences and promotional opportunities;
  • Fulfill community outreach activities to identify and maximize cross-promotional partnerships;
  • Attend Festival events to capture content and produce live coverage, such as author interviews, quoting panelists and behind-the-scenes footage;
  • Help monitor, respond to and moderate social media conversations across all platforms;
  • Capture, analyze and log campaign metrics and insights for reporting;
  • Contribute creatively to Team brainstorm sessions;
  • Assist with on-site event logistics as required;
  • Other support activities as required.

Workplace Health and Safety

  • All members of staff are required to take reasonable care of their own health and safety and that of other personnel (including volunteers and interns) who may be affected by their conduct.

Qualifications:
 
Education:

  • Completed post-secondary programme or courses in digital marketing, communications, journalism, or equivalent;
  • Credentials in Google Adwords, Google Analytics and/or Hoot Suite certification an asset.

Essential Skills:

  • A strong understanding of the digital space, its marketing potential and writing for web;
  • In-depth knowledge of social media platforms (specifically Facebook, Twitter and Instagram), including trends and best practices;
  • Experience in the use of content management and analytics systems (ie., Hootsuite, Google Analytics, Facebook Insights);
  • Superior organization skills for detailed, timely and accurate data tracking and reporting;
  • Given the nature of our industry, the incumbent must possess strong writing and editing skills;
  • Excellent verbal and visual communication skills;
  • A strong sense of design and storytelling.

Highly Desirable Skills:

  • Experience using the WordPress website content management system;
  • Familiarity in SEO/search marketing best practices and Google Adwords;
  • Photography skills;
  • Graphic design skills an asset;
  • Previous experience working or volunteering in a not-for-profit environment;
  • Demonstrated interest in the literary arts.

Interpersonal Skills:

  • Relationship cultivating skills, with an understanding of stakeholder needs and community-building tactics;
  • Thrives in a fast-moving, collaborative environment;
  • A comfortable multitasker with superior organization skills;
  • Self-motivated, takes initiative, but a team player also;
  • A creative and resourceful thinker. 

How to Apply:

Acceptable Applications must include:
  • A current resume
  • A cover letter including salary expectations and responses indicating how you meet the essential criteria

 
Qualified applications are invited to apply by:  July 27, 2018
Please quote Job Reference #18J076-IP
E-mail: jobs@harbourfrontcentre.com

 

We thank all applicants, however, only those being considered for an interview will be contacted directly.

Harbourfront Centre is committed to building a diverse workforce and strongly encourages qualified applicants from all backgrounds to apply. Suitable accommodations will be available upon request during the hiring process. 


The Toronto International Festival of Authors is Canada’s largest and oldest literary festival. It has hosted over 9,000 authors from more than 100 countries, including 22 Nobel Laureates and countless other award winners, since 1974. Mandated to cultivate and advance the cause of literature, the organization presents opportunities for curious readers to meet, hear, and learn from the finest writers of our time, while providing Canadian writers a global forum in which to present their work. 

Harbourfront Centre is a leader in providing internationally renowned programming in the arts, culture and recreation across a stunning 10-acre site at the heart of Toronto’s waterfront. For more than 40 years, Harbourfront Centre has celebrated the best in Canadian culture and the rich mosaic of cultures from around the world by curating over 4000 events annually across its ten-acre site from music festivals to contemporary dance, to craft and design to sailing lessons. There is something for everyone at Harbourfront Centre, year-round.

 

Development Coordinator, Individual Giving

Working with the Deputy Director and Director, the Development Coordinator, Individual Giving plays an integral role in the Toronto International Festival of Authors development revenue generation strategy with a focus on individual and patron giving.

ROLE STATEMENT
Position Title: Development Coordinator, Individual Giving
Reporting to: Deputy Director
Type of Employment: Full Time

DUTIES: 

Revenue Generation

  • Supports Patron Program and Individual Giving campaigns, including preparation of correspondence, reports, invitation lists, renewals, donations processing, proposals, meeting/call briefing notes
  • Ensures patron and individual giving activity is tracked in Tessitura in association with the Administrative Coordinator
  • Oversees direct marketing activities to acquire, renew and reactivate annual patrons and donors
  • Liaises with Director, Deputy Director  to identify opportunities and develop proposals for patron events and patron programme
  • Support patron programme and execution of benefit fulfilment
  • Liaise with marketing to create various documents required for events
  • Work with Director and Deputy Director to develop patron programme

Stewardship

  • Nurtures relationships with patrons and major donors through regular communication and events
  • Organizes donor receptions and special events in collaboration with Events and Marketing teams
  • Works with Marketing and Design teams to ensure appropriate   patron/donor recognition in relevant communications and marketing materials
  • Develops in-depth knowledge of Toronto International Festival of Authors  programmes, events and audiences
  • Work Festival and weekly events as needed

Workplace Health and Safety

  • All members of staff are required to take reasonable care of their own health and safety and that of other personnel (including volunteers and interns) who may be affected by their conduct.

Requirements:

Based on an application addressing the Essential Criteria, a current resume and, for selected candidates, a personal interview and positive reference checks, the Festival needs to be satisfied that the applicant meets the following criteria.
 
Essential Criteria

  • Experienced fundraising professional with minimum of three (3) years’ experience
  • Polished and professional demeanor and ability to interact with prospects, donors, staff and volunteers from a variety of backgrounds and giving levels
  • Excellent written and verbal communication skills
  • Strong editing skills
  • Outstanding interpersonal and relationship-management skills
  • Excellent organization and time management skills
  • Ability to work in a fast-paced environment and manage multiple priorities simultaneously
  • Demonstrated use of tact and diplomacy, and ability to work in a cross-functional team setting
  • Excellent computer skills, including extensive experience using relational databases, Word, Excel, PowerPoint

Desirable Criteria

  • University degree
  • Experience using Tessitura database and/or other fundraising database

How to Apply:

Acceptable Applications must include:
  • A current resume
  • A cover letter including salary expectations and responses indicating how you meet the essential criteria

 
Qualified applications are invited to apply by:  June 10th,2018
Please quote Job Reference # 18F13-WC
E-mail: jobs@harbourfrontcentre.com

 

We thank all applicants, however, only those being considered for an interview will be contacted directly.

Harbourfront Centre is committed to building a diverse workforce and strongly encourages qualified applicants from all backgrounds to apply. Suitable accommodations will be available upon request during the hiring process. 


The Toronto International Festival of Authors is Canada’s largest and oldest literary festival. It has hosted over 9,000 authors from more than 100 countries, including 22 Nobel Laureates and countless other award winners, since 1974. Mandated to cultivate and advance the cause of literature, the organization presents opportunities for curious readers to meet, hear, and learn from the finest writers of our time, while providing Canadian writers a global forum in which to present their work. 

Harbourfront Centre is a leader in providing internationally renowned programming in the arts, culture and recreation across a stunning 10-acre site at the heart of Toronto’s waterfront. For more than 40 years, Harbourfront Centre has celebrated the best in Canadian culture and the rich mosaic of cultures from around the world by curating over 4000 events annually across its ten-acre site from music festivals to contemporary dance, to craft and design to sailing lessons. There is something for everyone at Harbourfront Centre, year-round.